Refund Policy
Last updated: 13 August 2026
Slidby is operated by Godento Solutions Private Limited. We want you to be confident when you subscribe, so every paid plan comes with a 30-day money-back guarantee.
30-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This applies to first-time purchases and to renewals of monthly and annual plans alike.
How to request a refund
Payments are processed by our payment provider, Paddle, which acts as the Merchant of Record for all orders. To request a refund you can:
- visit paddle.net and look up your order using the email address you purchased with; or
- email us at dentoair@gmail.com with your order reference and we will arrange it for you.
Approved refunds are returned to the original payment method. Your bank or card issuer may take a few business days to show the credit.
Cancelling a subscription
You can cancel at any time from the billing section of your account settings. Cancellation stops future renewals; your plan features stay active until the end of the period you have already paid for. A cancellation on its own is not a refund request — use the steps above if you also want your money back.
Beyond 30 days
After the 30-day window we consider refund requests on a case-by-case basis, for example where there has been a duplicate charge, a billing error, or a prolonged service failure. Contact dentoair@gmail.com and we will look into it.
Questions
Write to dentoair@gmail.com or to Godento Solutions Private Limited, Dentospace, Gold Signature #95, Mosque Road, Frazer Town, Bengaluru, Karnataka, India - 560005.
